# Britain’s insurers told to demonstrate better value for customers
Author: Pal sinha, Barnali
Author URL: https://startupobserver.com/author/pal-sinha-barnali/
Published: 2024-08-21
Category: Headlines
Category URL: https://startupobserver.com/category/headlines/
Meta Title: UK Insurers Struggle to Deliver Good Customer Outcomes
Meta Description: Britain's financial watchdog warns many insurers lack information and oversight needed for consumer protection. Progress is slow, FCA director reports.
URL: https://startupobserver.com/britains-insurers-told-to-demonstrate-better-value-for-customers/

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LONDON (Reuters) – Some of Britain’s insurers are still unable to show they provide good outcomes for consumers, the country’s [financial](https://startupobserver.com/banks-delayed-handling-of-losses-worsen-financial-crises/) watchdog said on Wednesday, a year since the introduction of tougher protections for investors.

“Progress is being made, but we are still seeing too many examples of [insurers](https://startupobserver.com/u-s-regulation-fears-drive-insurers-climate-alliance-break-up/) and brokers lacking the right information, governance, or oversight to ensure their customers get consistently good outcomes,” Matt Brewis, the Financial Conduct Authority’s director of insurance, said in a statement.

(Reporting by Huw Jones, Editing by Louise Heavens)


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