The evolution of the Contact Centre as a Service (CCaaS)
Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongs..
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Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongs..
Business
By Carolyn Cohn and Elizabeth Howcroft LONDON (Reuters) – Some of Britain’s top open-ended property funds are rolling out ..
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By Johan Ahlander, Ludwig Burger and Niklas Pollard STOCKHOLM (Reuters) -Scientists Alain Aspect, John Clauser and Anton Zeilinger won..
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By Maytaal Angel LONDON (Reuters) -Nestle will spend more than 1 billion Swiss francs ($1 billion) by 2030 on efforts to source coffee..
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(Reuters) – Even if the number of visitors has still not quite recovered to pre-pandemic levels, Mediterranean countries are enj..
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By Francesco Guarascio BRUSSELS (Reuters) -Apple will have to change the charger for its iPhones in the European Union from autumn 202..
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PASADENA, Calif. (Reuters) -Fast-food French fries and onion rings are going high-tech, thanks to a company in Southern California. Mi..
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By Sinead Cruise LONDON (Reuters) -Legal & General Group has not been a forced seller of gilts, the insurer said in an unscheduled..
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By Matt Scuffham LONDON (Reuters) – IKEA’s home deliveries will be made by electric vehicles by 2025 as part of a target a..
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By Natalie Grover, Niklas Pollard and Johan Ahlander STOCKHOLM/LONDON (Reuters) -Swedish geneticist Svante Paabo won the 2022 Nobel Pr..
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