The evolution of the Contact Centre as a Service (CCaaS)
Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongs..
Business
Business

Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongs..
Business

Despite last week’s announcement of government support, many businesses still face a challenging winter and uncertain future thanks to..
Business

Richard Lane, Chief Commercial Officer from durhamlane, an outsourced sales and marketing agency,shares the benefits of ..
Business

Significant Employee vs Employer disconnect on hybrid work-life balance concerns 1,361 organisations across Australia, France, German..
Business

International study finds that workers are increasingly worried about returning to the office full time due to the additional financia..
Business

By Alex Hattingh, Chief People Officer at Employment Hero As widespread inflation and the long-term impact of the pandemic continues t..
Business

Any way of working has its advantages and disadvantages. Here, Spice Kitchen founder and CEO Sanjay Aggarwal talks about t..
Business

Former Google Executive Brings Impressive Expertise Across EMEA Growth Markets Databricks, the lakehouse company, today announc..
Business

Whenever anyone plans to take their new business to the market, they always wish to be the next ultimate success story. However..
Business

Gamified training firm Attensi launches new whitepaper, Belonging: Attract, train and retain an inspired workforce ready for the futur..
Business