Contact Centre Absenteeism: More Flexibility is the Cure
By Jennifer Lee, Paul Milloy and Kevin Jolliffe of Intradiem Absenteeism among contact centre agents has been a persistent problem for..
Business
Business
NEW RESEARCH SUGGESTS OVER 13 MILLION BRITS WERE INADEQUATELY MANAGED WHILE WORKING REMOTELY*
Over 4 million UK employees believe their mental health has also been ignored by their manager while working remotely during the pande..
Business
Vodafone posts rise in Q1 revenue as Europe returns to growth
By Paul Sandle LONDON (Reuters) -Mobile operator Vodafone reported a better-than-expected rise in first-quarter service revenue on Fri..
Business
Do small businesses need branding?
By: Karen Selby, Project Leader, Brand & Visual Identity Development, Forty49 Ltd If you’re a small business, you might feel that ..
Business
How to find and recruit content creators that align with your brand, organically
There’s little that’s more dazzling than the glamorous world of high-profile influencer marketing. When smartly executed, a simple ins..
Business
9 places to find PR content
By: Leigh-Ann Hewer So, you want to do PR. Then you’ll need content. That might sound like stating the obvious, but it’s worth ..
Business
AGEISM IN THE WORKPLACE SPIKES DUE TO COVID-19
By Thom Dennis, CEO at Serenity in Leadership As lockdown restrictions are now easing and many businesses may be choosing to ease back..
Business
HOW SMEs CAN INCORPORATE AMAZON’S SUCCESSFUL PRICING TACTICS INTO THEIR OWN STRATEGY
Amazon has a relentless commitment to the customer experience – everything it does is guided by its goal to be the most customer-centr..
Business
U.S. state officials urge support for landmark $26 billion opioid settlement
By Nate Raymond (Reuters) -A group of state attorneys general unveiled on Wednesday a landmark $26 billion settlement with large drug ..
Business
Australian regulator to probe Amazon.com, eBay and other online markets
SYDNEY (Reuters) – The Australian antitrust regulator on Thursday kicked off an inquiry into the local units of Amazon.com Inc, ..
Business